Crapo Urges Colleagues to Support Bisignano for SSA Commissioner
Washington, D.C.--U.S. Senate Finance Committee Chairman Mike Crapo (R-Idaho) delivered remarks on the Senate Floor urging his colleagues to support the nomination of Frank Bisignano to be Commissioner of the Social Security Administration (SSA).
Watch Crapo's statement here.
As delivered:
“I rise today to urge my colleagues to vote in favor of the confirmation of Mr. Frank Bisignano, who is nominated to be Commissioner of the Social Security Administration (SSA).
“The Social Security Administration has the significant responsibility of overseeing the Social Security program, which provides monthly benefits to millions of seniors, individuals with disabilities and their families. The SSA also oversees the Supplemental Security Income program and issues Social Security numbers and cards, among other workloads.
“I am confident Mr. Bisignano has the experience needed to lead this important agency. He has more than 30 years of executive leadership experience in banks and financial institutions. He currently serves as the Chairman of the Board and Chief Executive Officer of Fiserv, Inc., a leader in payments and financial technology.
“During his nomination hearing, Mr. Bisignano committed to improving customer service at the Social Security Administration, including by bringing down wait times for the agency’s National 800 Number and for claims decisions; ensuring that individuals can interact with the SSA in the way they prefer, whether in-person, by phone or online; and improving the SSA’s payment accuracy.
“During Mr. Bisignano’s nomination hearing, concerns were raised regarding his alleged connections to DOGE’s work at the SSA. These allegations were raised in an anonymous letter, dated March 24th, 2025, the day before Mr. Bisignano’s nomination hearing.
“The allegations focused on the frequency and details of communications between the nominee and SSA officials. Mr. Bisignano addressed the allegations during the hearing and responded in writing as part of the questions for the record. He has stated that he does not currently have a role at the SSA and was not part of the decision-making process led by the Acting Commissioner, Lee Dudek, about SSA operations, personnel or management.
“The Social Security Administration needs steady, Senate-confirmed leadership. Mr. Bisignano would bring his decades-long focus on customer service and operational excellence to the SSA. I strongly encourage my colleagues to join me in voting to confirm Mr. Bisignano to serve as the next Commissioner of Social Security.”
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